Help Getting Online

What can we offer?

– Digital Cafes in our Sky Up Digital Hub (in our Fred Paton Day Centre) covering different topics each week

– Drop-in sessions where you can come along if you’re having any issues with your device or would like help with learning how to do something

– We also host other Digital Cafes in the city

– Get in touch with our digital inclusion officer, Shaun, for more details on where and when sessions take place: shaun.leinster@glasgowgg.org.uk // 07878115895

GGG's friendly team are here to help you:

– Connect with your friends and family through video calls and messages

– Get news and weather updates online

– Play games (puzzles, sudokus and crosswords)
– Use social media sites such as Facebook
– Learn how to search online for things such as bus times and booking trips to the cinema

– Watch TV shows and films (Netflix, YouTube)
– Save money on bills by using price comparison sites and much more!

Sky up hub & Digital Cafe

Have you heard about our award winning Sky Up Digital Hub in our Fred Paton Centre? You or someone you care for can come and get advice, help getting online and attend our ‘digital cafes’.

Help with your iPad with MiFi

Using your iPad for the first time

Using the Internet with Safari

Top 10 Tips

for new iPad users – an overview on how to look after and use an iPad

Help with your GGG Tablet

Getting Online

If you want to get online but don’t have a tablet device please get in touch with one of our digital champions below and they will see if they can help.

Supported by

Our Digital Inclusion Officers

We have Digital Inclusion Officers that can help you with your tablet, ipad or with our GGG App. There are two Officers at Glasgow’s Golden Generation so help is never far away.

David Cargill Centre

SHAUN LEINSTER

Senior Digital Inclusion Officer

Fred Paton Centre

CHRIS BRIGGS

Digital Inclusion Officer

Digital Glossary

What does it all mean? Not sure of a term or description, please select the term and the explanation will be displayed.

App

Abbreviation for application: a computer program or piece of software designed for a particular purpose that you can download onto a mobile phone or other mobile device

Attachment

A computer file that is added to an email message for other people to read and edit.

Device

A machine, for example a phone or computer, that can be used to connect to the internet.

Direct Messaging (DM)

A private message sent on a social media website, that only the person it is sent to can view.

The system for using computers to send messages over the internet.

Facebook

The name of a website where you can show information about yourself, and communicate with groups of friends.

Instant Messanger

A computer program that allows you to exchange written messages very quickly with someone who is using the internet at the same time.

Internet

The large system of connected computers around the world that allows people to share information and communicate with each other

Network

A number of computers that are connected together so that they can share information.

PDF

Abbreviation for portable document format: a system for storing and sending documents between computers that does not allow the contents to be changed.

Platform

The type of computer system or smartphone you are using.

Skype

A proprietary name for an application for communicating with other people over the internet using video or voice calls.

Smartphone

A mobile phone that can be used as a small computer and that connects to the internet.

Social Media

Websites and computer programs that allow people to communicate and share information on the internet using a computer or mobile phone.

Software

The instructions that control what a computer does; computer programs.

The Cloud

Cloud computing means storing and accessing data and programs over the Internet instead of your computer’s hard drive

Twitter

The name of a website where people or organizations can publish short remarks or pieces of information, and where you can see information published by people or organisations that you choose.

The application allows the sending of text messages and voice calls, as well as video calls, images and other media, documents, and user location.

WiFi

A system for connecting electronic equipment such as computers and smartphone to the internet without using wires.

Zoom