WHAT IS A PRIVACY STATEMENT?
A Privacy Statement explains what information we hold about you, why we hold it, how we protect it for you, and how you can have your information removed from our files if you wish.
WHY IS THIS IMPORTANT?
A new law – the General Data Protection Regulation (GDPR) – came into effect in May 2018 and it affects the way charities, as well as companies and other organisations, keep information about their supporters.
WHAT INFORMATION DO WE HOLD ABOUT YOU AND WHY?
The information we hold about you could include information you give us when you fill in forms, subscribe to our services (such as publications, sponsorship, or to attend events) or respond to email newsletters.
This information is important to us, because it enables us to send you news of Glasgow’s Golden Generation and its work and let you know how you can support us. We may do this by post, email, text and social media, where you have given permission.
We also draw on information given to us by our supporters to help us keep our records up-to-date. We may also use this information to build a picture of our supporters and identify other people who might be interested in supporting our work. However, when we do this, your privacy will be protected. For example, any data we send to social media is in an unidentifiable form.
WHO DO WE SHARE YOUR PERSONAL INFORMATION WITH?
We may share your personal information with our contractors who carry out work on our behalf – for example, suppliers who print our letters, process your donations, or help us find people who might be interested in supporting our work.
HOW LONG DO WE KEEP YOUR INFORMATION?
We keep information for as long as we need it for the purposes for which it was collected. This will vary depending on the type of information. If you opt-out from fundraising communications we keep your information to ensure we don’t inadvertently contact you about your fundraising in the future.
WHAT ARE OUR RESPONSIBILITIES AND YOUR RIGHTS?
We always take exceptional care with the information we hold about our supporters. Where we contact you by email, SMS, or electronic means, we do this with your consent. Where we write by post, this is in our legitimate interests to show you how your donations have made a difference to older adult’s lives and to ask for further support of our work, so we can support older adults across Glasgow.
WHAT CAN YOU DO IF YOU DON’T WANT YOUR INFORMATION TO BE USED BY US?
We hope that you enjoy reading the letters and updates you receive from Glasgow’s Golden Generation and that you will want to stay in touch. However, you have the right to ask us not to use your personal information for fundraising or marketing of Glasgow’s Golden Generation.
HOW CAN YOU SEE WHAT INFORMATION WE HOLD ABOUT YOU?
You also have the right to see copies of information held about you. For details on how to do this, please contact our Data Protection Lead.
You can also contact our Data Protection Lead if you are unhappy with the way we are managing your personal information. If you are still unhappy you can complain to the Information Commissioner’s Office, the independent regulator which exists to protect people’s information rights.